GATX pursues a consistently market-oriented approach in its internal organisation in the divisions of Mineral Oil, Chemical, Powder and Bulk Material as well as other Freight railcars – this brings us closer to your industry. We maintain regular and trusting cooperation between Key Account Management and each individual customer.
Individually assigned contacts in sales and customer service work together as a team – thus ensuring comprehensive customer service. Flat hierarchies, direct communication channels and high decision making authority in the sales teams ensure the shortest response times and quick reaction.
Our highly qualified staff provides you with a comprehensive service that goes far beyond mere operating leasing. The deep industry-specific know-how combined with thorough advice based on a solid understanding of your individual transportation needs puts us in a position to provide a highly flexible and customized service offering. The goal is always to find the best possible solution for our customers.